Return/Exchange Policy

At Guide To Male Enhancement we want you to be completely satisfied with each order. To make

your experience stress free, we have made returning or exchanging products easy. We are proud to

back each order with a 90-Day Money Back Guarantee and a 90-Day Exchange Guarantee.

Return the empty and unused portion of your product purchased through Guide To Male

Enhancement within 90-days of your order date for a full refund of the product price. Please note

that you need to retain and ship back all bottles if you want to receive a full refund of the product


Return and Exchange Procedures:

1. Refunds/Exchanges: Simply contact our customer support center via e-mail at

[email protected]

EST, Sat 8AM – 1PM EST, for a Return Merchandise Authorization Number (RMA#) or an

Exchange Merchandise Number (EMA#) and the return address.

2. For fastest processing, please return both the empty and unused portion of your product, the

original invoice and your RMA# or EMA#. If you are electing to exchange your return for

another product, sold through Guide To Male Enhancement, of equal or lesser value, please

indicate which product(s) you are requesting in your return.

3. Refunds: All refunds will be issued based on the number of bottles for a specific item is

returned. As an example, if 3 bottles of item A is purchased and only 2 bottles are returned

for a refund, a pro-rata refund of 2/3 of the purchase price will be issued. Refunds are issued

in the order of the lower priced add on item first.

4. Exchange Program: We are happy to offer a 90-days exchange program where you can

return a product and request that we send you a different Guide To Male Enhancement product of equal or

lesser value with free shipping. All exchanges are deemed final sale.

5. Return Postage: It is important to note that return postage is the responsibility of the

customer. We highly recommend using delivery confirmation to avoid any delays. All

packages returned “Refused / Return To Sender” or undeliverable will be refunded the cost

of the product minus the order shipping fee as well as the fee incurred by refusal of the

package, a minimum fee of ten ($10) dollars.

6. Return By Date: All returns and exchanges must be received at our facility within 90-days

from your order date. All charges (excluding shipping and processing fees) are fully

refundable 1 year from the order date. Exchange requests must be received at our facility

within 90-days from the order date.

7. Opened/Empty Returns: Product may only be returned as open or empty if adequate time

has passed to consume the product as directed on the label. As an example, we will not

accept a six-month supply of empty or opened product containers after only two or three


8. All refunds will be processed to the original form of payment within 72 hours of receiving the

package. Please allow up to 5 days for your bank to process the refund. We cannot issue

refunds to a card other than the one used to place the order.